Software shops get SaaS-y

By: Ahmar Abbas

Independent Software Vendors (ISVs) that venture into the SaaS world have taken on two distinct sets of responsibilities. First, like traditional software companies, SaaS vendors are responsible for continually delivering innovative and relevant software products. Second, SaaS vendors must also develop, manage and support the infrastructure that is used to provide the software to the end user, under a regime of demanding service level agreements and associated penalties. Here's a look at the challenges (and rewards) ahead.

Read full article in ITWorld

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